Policies

The Zeiterion is committed to providing a safe and pleasant environment for our patrons, staff and performers. Here are a few things to keep in mind so everyone can enjoy the show:

Building

Discounts

Discounts

The Z is pleased to offer a Veterans and Senior Citizen Discount. Veterans and seniors (65+) can save 10% on tickets to select shows with valid ID. Available in person at the box office. The Z is also proud to participate in Mass Cultural Council’s Card to Culture program, the most comprehensive effort of its kind to open doors to arts and culture experiences for low-income families. EBT and ConnectorCare card holders can purchase tickets for $5 each to most events. Available in person at the box office. Come with a group! Groups of 10 or more can save up to 20% on tickets to select shows and no fees. For details, ask the box office about Group Sales. Bundle & Save! Build your own package to experience the shows YOU want – at a discount! Choose from shows marked with the Bundle & Save icon. Then use code BUNDLE at check-out to save 10% with tickets to 3 or more eligible events. Please note: discounts must be applied at time of purchase. Discounts are not available retroactively.

Children

Children

Every person attending a performance is required to purchase a ticket, including children and infants.

Fees

Fees

Like most performing arts venues, processing and convenience fees may be added to each Zeiterion order.

Cancellations or Postponements

Cancellations or Postponements

Buy with confidence! If an event is cancelled or postponed, you will have the option to receive a refund or credit, or you may donate the value of your ticket back to The Z.

No Scalping

No Scalping

The Zeiterion does not sell tickets to patrons who seek to resell their tickets.

Be Aware of Third Party Ticket Sellers

Be Aware of Third Party Ticket Sellers

The Zeiterion does not authorize its tickets for resale through third party sellers, including eBay, StubHub, Craig’s List, etc.

All Sales Are Final

All Sales Are Final

No refunds, no exchanges, unless the event is cancelled or postponed.

Ticket Limits

Ticket Limits

There is a limit of 9 tickets for each show at the Zeiterion.

Box Office

Discounts

Discounts

The Z is pleased to offer a Veterans and Senior Citizen Discount. Veterans and seniors (65+) can save 10% on tickets to select shows with valid ID. Available in person at the box office. The Z is also proud to participate in Mass Cultural Council’s Card to Culture program, the most comprehensive effort of its kind to open doors to arts and culture experiences for low-income families. EBT and ConnectorCare card holders can purchase tickets for $5 each to most events. Available in person at the box office. Come with a group! Groups of 10 or more can save up to 20% on tickets to select shows and no fees. For details, ask the box office about Group Sales. Bundle & Save! Build your own package to experience the shows YOU want – at a discount! Choose from shows marked with the Bundle & Save icon. Then use code BUNDLE at check-out to save 10% with tickets to 3 or more eligible events. Please note: discounts must be applied at time of purchase. Discounts are not available retroactively.

Children

Children

Every person attending a performance is required to purchase a ticket, including children and infants.

Fees

Fees

Like most performing arts venues, processing and convenience fees may be added to each Zeiterion order.

Cancellations or Postponements

Cancellations or Postponements

Buy with confidence! If an event is cancelled or postponed, you will have the option to receive a refund or credit, or you may donate the value of your ticket back to The Z.

No Scalping

No Scalping

The Zeiterion does not sell tickets to patrons who seek to resell their tickets.

Be Aware of Third Party Ticket Sellers

Be Aware of Third Party Ticket Sellers

The Zeiterion does not authorize its tickets for resale through third party sellers, including eBay, StubHub, Craig’s List, etc.

All Sales Are Final

All Sales Are Final

No refunds, no exchanges, unless the event is cancelled or postponed.

Ticket Limits

Ticket Limits

There is a limit of 9 tickets for each show at the Zeiterion.

Schooltime

Discounts

Discounts

The Z is pleased to offer a Veterans and Senior Citizen Discount. Veterans and seniors (65+) can save 10% on tickets to select shows with valid ID. Available in person at the box office. The Z is also proud to participate in Mass Cultural Council’s Card to Culture program, the most comprehensive effort of its kind to open doors to arts and culture experiences for low-income families. EBT and ConnectorCare card holders can purchase tickets for $5 each to most events. Available in person at the box office. Come with a group! Groups of 10 or more can save up to 20% on tickets to select shows and no fees. For details, ask the box office about Group Sales. Bundle & Save! Build your own package to experience the shows YOU want – at a discount! Choose from shows marked with the Bundle & Save icon. Then use code BUNDLE at check-out to save 10% with tickets to 3 or more eligible events. Please note: discounts must be applied at time of purchase. Discounts are not available retroactively.

Children

Children

Every person attending a performance is required to purchase a ticket, including children and infants.

Fees

Fees

Like most performing arts venues, processing and convenience fees may be added to each Zeiterion order.

Cancellations or Postponements

Cancellations or Postponements

Buy with confidence! If an event is cancelled or postponed, you will have the option to receive a refund or credit, or you may donate the value of your ticket back to The Z.

No Scalping

No Scalping

The Zeiterion does not sell tickets to patrons who seek to resell their tickets.

Be Aware of Third Party Ticket Sellers

Be Aware of Third Party Ticket Sellers

The Zeiterion does not authorize its tickets for resale through third party sellers, including eBay, StubHub, Craig’s List, etc.

All Sales Are Final

All Sales Are Final

No refunds, no exchanges, unless the event is cancelled or postponed.

Ticket Limits

Ticket Limits

There is a limit of 9 tickets for each show at the Zeiterion.

Performance

Discounts

Discounts

The Z is pleased to offer a Veterans and Senior Citizen Discount. Veterans and seniors (65+) can save 10% on tickets to select shows with valid ID. Available in person at the box office. The Z is also proud to participate in Mass Cultural Council’s Card to Culture program, the most comprehensive effort of its kind to open doors to arts and culture experiences for low-income families. EBT and ConnectorCare card holders can purchase tickets for $5 each to most events. Available in person at the box office. Come with a group! Groups of 10 or more can save up to 20% on tickets to select shows and no fees. For details, ask the box office about Group Sales. Bundle & Save! Build your own package to experience the shows YOU want – at a discount! Choose from shows marked with the Bundle & Save icon. Then use code BUNDLE at check-out to save 10% with tickets to 3 or more eligible events. Please note: discounts must be applied at time of purchase. Discounts are not available retroactively.

Children

Children

Every person attending a performance is required to purchase a ticket, including children and infants.

Fees

Fees

Like most performing arts venues, processing and convenience fees may be added to each Zeiterion order.

Cancellations or Postponements

Cancellations or Postponements

Buy with confidence! If an event is cancelled or postponed, you will have the option to receive a refund or credit, or you may donate the value of your ticket back to The Z.

No Scalping

No Scalping

The Zeiterion does not sell tickets to patrons who seek to resell their tickets.

Be Aware of Third Party Ticket Sellers

Be Aware of Third Party Ticket Sellers

The Zeiterion does not authorize its tickets for resale through third party sellers, including eBay, StubHub, Craig’s List, etc.

All Sales Are Final

All Sales Are Final

No refunds, no exchanges, unless the event is cancelled or postponed.

Ticket Limits

Ticket Limits

There is a limit of 9 tickets for each show at the Zeiterion.

Accessibility

Discounts

Discounts

The Z is pleased to offer a Veterans and Senior Citizen Discount. Veterans and seniors (65+) can save 10% on tickets to select shows with valid ID. Available in person at the box office. The Z is also proud to participate in Mass Cultural Council’s Card to Culture program, the most comprehensive effort of its kind to open doors to arts and culture experiences for low-income families. EBT and ConnectorCare card holders can purchase tickets for $5 each to most events. Available in person at the box office. Come with a group! Groups of 10 or more can save up to 20% on tickets to select shows and no fees. For details, ask the box office about Group Sales. Bundle & Save! Build your own package to experience the shows YOU want – at a discount! Choose from shows marked with the Bundle & Save icon. Then use code BUNDLE at check-out to save 10% with tickets to 3 or more eligible events. Please note: discounts must be applied at time of purchase. Discounts are not available retroactively.

Children

Children

Every person attending a performance is required to purchase a ticket, including children and infants.

Fees

Fees

Like most performing arts venues, processing and convenience fees may be added to each Zeiterion order.

Cancellations or Postponements

Cancellations or Postponements

Buy with confidence! If an event is cancelled or postponed, you will have the option to receive a refund or credit, or you may donate the value of your ticket back to The Z.

No Scalping

No Scalping

The Zeiterion does not sell tickets to patrons who seek to resell their tickets.

Be Aware of Third Party Ticket Sellers

Be Aware of Third Party Ticket Sellers

The Zeiterion does not authorize its tickets for resale through third party sellers, including eBay, StubHub, Craig’s List, etc.

All Sales Are Final

All Sales Are Final

No refunds, no exchanges, unless the event is cancelled or postponed.

Ticket Limits

Ticket Limits

There is a limit of 9 tickets for each show at the Zeiterion.

Safety

Discounts

Discounts

The Z is pleased to offer a Veterans and Senior Citizen Discount. Veterans and seniors (65+) can save 10% on tickets to select shows with valid ID. Available in person at the box office. The Z is also proud to participate in Mass Cultural Council’s Card to Culture program, the most comprehensive effort of its kind to open doors to arts and culture experiences for low-income families. EBT and ConnectorCare card holders can purchase tickets for $5 each to most events. Available in person at the box office. Come with a group! Groups of 10 or more can save up to 20% on tickets to select shows and no fees. For details, ask the box office about Group Sales. Bundle & Save! Build your own package to experience the shows YOU want – at a discount! Choose from shows marked with the Bundle & Save icon. Then use code BUNDLE at check-out to save 10% with tickets to 3 or more eligible events. Please note: discounts must be applied at time of purchase. Discounts are not available retroactively.

Children

Children

Every person attending a performance is required to purchase a ticket, including children and infants.

Fees

Fees

Like most performing arts venues, processing and convenience fees may be added to each Zeiterion order.

Cancellations or Postponements

Cancellations or Postponements

Buy with confidence! If an event is cancelled or postponed, you will have the option to receive a refund or credit, or you may donate the value of your ticket back to The Z.

No Scalping

No Scalping

The Zeiterion does not sell tickets to patrons who seek to resell their tickets.

Be Aware of Third Party Ticket Sellers

Be Aware of Third Party Ticket Sellers

The Zeiterion does not authorize its tickets for resale through third party sellers, including eBay, StubHub, Craig’s List, etc.

All Sales Are Final

All Sales Are Final

No refunds, no exchanges, unless the event is cancelled or postponed.

Ticket Limits

Ticket Limits

There is a limit of 9 tickets for each show at the Zeiterion.