Processing and convenience fees are standard in the performing arts industry. Since the Zeiterion handles ticket sales independently, our fees are lower than the average fee for theaters using third party ticketing companies. For most tickets, a $5.00 processing fee will be added to every order, whether purchased online, by phone or at the box office. This fee is NOT per ticket, it is on the overall order. A $3.50 per ticket convenience fee will be added to every order purchased online or by phone. You are not charged this per ticket fee when purchasing in person at the box office. These fees help to cover the cost of operating the theater, as well as administrative and box office staffing, credit card fees charged by merchant services, ticketing software, 24/7 ordering via our website, postage, computer and telephone systems, utilities and supplies.