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Now offering phone service during business hours. In person at DeMello lower lobby Wednesday through Saturday.
128 Union Street
New Bedford, MA 02740
For your safety and convenience, The Z offers e-ticketing. Once you purchase a ticket, you will receive an email with an attachment that serves as your ticket. Please use a valid email address at check-out. You may print out the document or retrieve the bar code on a mobile device so it may be scanned for entry. Either way, be sure to save it in a safe place for the night of the show. If you don’t receive an email, you may need to check your spam/junk folder.
If you misplace your e-ticket or are in need of a paper ticket, please contact the box office during business hours, which are Tuesdays through Saturdays. The box office is also open for ticket sales two hours before a Mainstage performance and one hour before films and performances in the Speakeasy and at Stage Door Live.
If you’re picking up pre-paid tickets before a show, please visit the Will Call window, which is located at the box office. Patrons must present a valid ID when picking up Will Call or reprinted tickets. Will Call tickets can also be picked up during regular box office hours.
The box office will not release tickets if the name on the ID does not match the name used to purchase the tickets or if the photo on the ID does not appear to be the person retrieving the tickets. If you would like to designate an alternate name for will call pickup, call the box office with the name of the person picking up the tickets, who will also need to present a valid ID.
The Zeiterion offers three ways to save on Z performances:
Bundle – Save 10% when you purchase tickets to three or more Mainstage shows at a time. Use code BUNDLE at checkout.
Card to Culture – For EBT, WIC, and ConnectorCare card holders, directly through the box office. While quantities last.
Groups – Bring a group of 10 or more. Please contact the box office for details.
Discounts must be applied at time of purchase; they are not available retroactively.
Discounts are not available on VIP tickets or tickets under $25.
No refunds, no exchanges, unless the event is cancelled or postponed.
If you are unable to attend a performance for which you have tickets, please consider giving those tickets to a friend or family member. The Zeiterion does not authorize its tickets for resale through third party sellers.
The Zeiterion does not authorize its tickets for resale through third party sellers and does not sell tickets to buyers who seek to resell their tickets.
The Zeiterion does not authorize its tickets for resale through third party sellers, including eBay, StubHub, TicketMaster, Craig’s List, and other similar websites.
Tickets purchased through sources other than the Zeiterion box office or official website (www.zeiterion.org) may have substantial service fees above face value and are purchased at your own risk. We do not replace fraudulent tickets. Duplicate, counterfeit or altered tickets will not be honored. We reserve the right to cancel orders linked to predatory reselling practices. On occasion, Zeiterion tickets may be sold directly by an artist through their official site or fan club site.
Additionally, the Zeiterion does not sell tickets to buyers who seek to resell their tickets.
The Zeiterion reserves the right to cancel orders and restrict/revoke Zeiterion Membership privileges of any patron found to be in violation of our ticketing limits and policies. At the Zeiterion’s discretion, this may include voiding all of the patron’s current orders and denying any future ticket purchases.
Tickets are non-refundable and cannot be exchanged unless the event is cancelled or postponed.
If an event is cancelled or postponed, you will have the option to receive a refund or credit, or you may donate the value of your ticket back to The Z.
A cancellation notice will be posted on this website, as well as:
Every person attending a performance is required to purchase a ticket, including children and infants.
Requiring a ticket allows us to track of the number of people at an event in case of emergency. Most shows are appropriate for children 4 and up, please check with our box office if you have a question regarding a particular performance. If a child is acting in such a way as to distract other patrons or the performers, we ask that the accompanying adult escort the child out of the venue until it is appropriate to re-enter.
The Zeiterion offers three ways to save on Z performances:
Bundle – Purchase tickets to 3 or more Mainstage shows at a time. Use code BUNDLE at check-out.
Card to Culture – For EBT, WIC, and ConnectorCare card holders, directly through the box office.
Groups – Bring a group of 10 or more. Please contact the box office for details.
Ticket fees may be added to your order, which is standard in the performing arts industry. Since the Zeiterion handles ticket sales independently, our fees are much lower than theaters that use third-party ticketing companies.
For most tickets, a $6.00 order fee will be added to every order. This fee is NOT per ticket; it is a fee applied to the entire order. A $4.00 ticket fee will be added to most tickets.
Fees help to cover the cost of operating the theater, including administrative/box office staffing and ticketing software.
While fees apply to most performances, fees are waived for select events and low-priced tickets.
There is a limit of up to 9 tickets for a single performance. To purchase 10 or more tickets for a single performance, please contact the box office at (508) 994-2900 for a group sale.
A ticket limit helps to ensure fairness in the market and mitigates the possibility of large numbers of seats being stockpiled by third-party sellers. Customers who are not making a group sale but attempt to manipulate or exceed ticket limits may have the entirety of their order(s) for that event cancelled.
At an artist's request, ticket limits may be less than 9 per order for their performance.