welcome Back

We’ve missed you, and we’re thrilled to welcome you back inside The Z, where our doors have been closed for more than a year. While we still face challenges ahead, we couldn’t have made it this far without YOUR support. Thank you for safeguarding performing arts for the Southcoast!

Vaccination Policy
Ticket Options
Health & Safety
Resilience
Code of Conduct
Reopening FAQ

As we begin to welcome you back to the Zeiterion Performing Arts Center, our main goal is to create an environment where our audiences, artists, volunteer ushers, and staff feel safe and protected. We are also eager and excited for us all to reconnect with the art and culture we know and love — and have missed. Please read on for details about health and safety at The Z and what to know before you arrive.

A welcome back message from our Executive Director, Rosemary Gill

COVID-19 PANDEMIC SAFETY POLICY & PROTOCOLS

The pandemic has thankfully progressed to the point where we no longer require proof of vaccination or a negative test at Zeiterion performances. Face masks are welcome, but not required.

Should an artist request proof of vaccination/negative test and/or face masks, these measures will be reinstated for that particular performance.

We will continue to monitor healthy and safety guidelines and will adjust our policies if necessary.

Thank you for helping to ensure the performing arts returned uninterrupted at The Z!

Ticket Options

Tickets are non-refundable and cannot be exchanged unless the event is cancelled or postponed.

If you can't attend an event, consider gifting your tickets to someone you know or donating their value to The Z.

Give us a call

Box Office

 Hours

Sun:   
Closed
 To 
Mon:   
Closed
 To 
Tues:   
9am
 To 
3pm
Wed:   
9am
 To 
3pm
Thurs:   
9am
 To 
3pm
Fri:   
9am
 To 
3pm
Sat:   
9am
 To 
1pm

During the renovation, the box office is at DeMello Center (lower level lobby) Thursday to Saturday. Phone only Tuesday & Wednesday.

128 Union Street
New Bedford, MA 02740

508.994.2900

Health & Safety

The Z no longer requires proof of vaccination or a negative test at Zeiterion performances. Masks are welcome, but not required. Should an artist request proof of vaccination/negative test and/or face masks, these measures will be reinstated for that particular performance.

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CLEANING AND AIR QUALITY

  • Frequent, rigorous cleaning procedures following CDC guidelines.
  • High traffic areas and frequently touched surfaces (like doorknobs, railings, and restrooms) are sanitized with increased frequency.
  • Hand-sanitizing stations have been installed throughout the theater.
  • MERV-13 air filters and UVGI lights are used to optimize air quality inside our venues. UVGI for HVAC systems is a disinfection method that uses short-wavelength ultraviolet light to destroy harmful micro-organisms in the air and disinfect duct work. MERV stands for Minimum Efficiency Reporting Value. A MERV 13 filter catches 90% or more of air particles, removing allergens, pollution, viruses, and bacteria from indoor air.

TICKET INFORMATION

  • We encourage you to purchase your e-tickets online before the show.
  • Tickets are non-refundable and cannot be exchanged unless the event is cancelled or postponed.

TOUCHLESS ENVIRONMENT

  • All tickets will be e-mailed to reduce touchpoints. These e-tickets may be printed or displayed on a mobile device.
  • Playbills will be digital.
  • We encourage all guests, staff, and volunteers to wash their hands frequently or to use the hand sanitizer stations located throughout the theater.

FACE COVERINGS AND MASKS

  • Patrons are welcome to wear face masks, but it is not required unless the artist specifically requests the audience to wear face masks.

HEALTH AND SAFETY SCREENING

  • The Z no longer requires proof of vaccination/negative test or face masks, unless requested by an artist.
  • If you are experiencing symptoms or have recently been exposed to someone with COVID-19, stay at home.

Patron Code of Conduct

For the safety of our audience, staff, volunteers, and performers, all guests should self-monitor their health prior to arriving. We ask that you stay at home if you are sick or have been in contact with anyone who is sick or has been sick within the last 14 days.

We require all patrons to adhere to this social contract as outlined below. Those who don’t will not be granted admission or will be removed from the event.

SOCIAL DISTANCING

  • Shield guards have been installed in areas where guests and concessions staff come into close contact.
  • You may be asked to take your seats early to avoid congestion.
  • Remain in your ticketed group before, during, and after the performance.

STAFF & VOLUNTEER PROTOCOL

  • All staff and volunteer ushers have been trained on all health safety strategies and policies.
  • Staff and volunteer ushers are fully vaccinated against the COVID-19 virus or submitted proof of a negative COVID-19 test.

MaKE AN IMPACT

Will you join our community of amazing supporters with a donation today? Your support will allow The Z to be the space for healing, connecting, and learning that is so essential as we move forward together. A gift in any amount makes an impact.

Learn MoreDonate

WHILE THE THEATER was DARK, OUR LIGHTs STILL SHINEd!

While the Zeiterion was dark during the Covid-19 closure, we were taking care of New Bedford’s beloved theater in lots of ways. From cleaning the historic Czechoslovakian gut-glass chandelier, to examining restoration efforts in the 1980s to reveal the original paint colors and design from 1923. Our paint expert is happy to report the restoration choices in the 80s honored the theater’s original elements!