As we begin to welcome you back to the Zeiterion Performing Arts Center, our main goal is to create an environment where our audiences, artists, volunteer ushers, and staff feel safe and protected. We are also eager and excited for us all to reconnect with the art and culture we know and love — and have missed. Please read on for details about health and safety at The Z and what to know before you arrive.
We are excited about the return to live theater and are eager to welcome you back through our doors! Our priority is the health and safety of our audiences, artists, volunteers, event personnel and staff. As we re-open our theater doors and offices, we remain committed to doing our part to curtail the spread of infection and offering the safest experience for all. With this commitment as our guide, we want to share with you our current in-house policies.
Effective September 15 and until further notice, The Z requires all attendees over the age of 12 to provide documentation demonstrating full vaccination against the COVID-19 virus OR submit documentation of a negative COVID-19 test (PCR test within 72 hours or antigen test administered by a provider within 24 hours of the show that you are attending). The same is expected of all Zeiterion staff, event personnel, and volunteers.
In addition, because of the virulent and highly contagious nature of the Delta variant, we require properly fitting masks or facial coverings are worn at all indoor events for all ages when not actively eating or drinking.
Proof of vaccination or a negative test as described above will be required before entering any Zeiterion indoor venue along with a photo ID. We accept physical vaccination cards as well as clear digital images of vaccination cards on a mobile device. We will communicate how these requirements will be managed and what to expect in an email before your next visit.
Additionally, all tickets are now exchangeable for another Zeiterion performance within the season. You can find details in TICKET OPTIONS below.
If you or someone you love needs information on how to attain a Covid-19 vaccination, information can be found here or you can call 1-800-232-0233.
We will continue to evaluate and update these policies as the situation evolves.
To further support our community’s well-being and in recognition of the many uncertainties due to the pandemic, all tickets are now exchangeable for another Zeiterion performance within the season. Our intention is that greater flexibility will help further discourage attendance at a presentation by anyone with symptoms or potential exposure. We also want to support those who are providing care to someone who is ill by allowing easier exchanges. Our box office staff is ready to make the accommodation you need.
If you have tickets to postponed or cancelled shows, please let the box office know if you’d like to keep, exchange, donate or refund your ticket(s).
For rescheduled and future performances, please rest assured you can buy your tickets with confidence. If a show is cancelled or postponed for any reason, you will always have the option for a refund or credit to another show.
The Z wants to ensure we can continue to gather safely. All attendees 12+ must provide documentation demonstrating either full vaccination against the COVID-19 virus OR a negative COVID-19 test as described above along with a photo ID before entering any Zeiterion indoor venue. Ticket buyers accept responsibility that the people for whom they are buying tickets will also adhere to these guidelines. Should you have any questions, please contact the box office. We appreciate your help in keeping fellow patrons, staff, artists and our community safe!
For the safety of our audience, staff, volunteers, and performers, all guests should self-monitor their health prior to arriving. We ask that you stay at home if you are sick or have been in contact with anyone who is sick or has been sick within the last 14 days. Please contact the box office; they are ready to make the accommodation you need.
We require all patrons to adhere to this social contract as outlined below. Those who don’t will not be granted admission or will be removed from the event.
STAFF & VOLUNTEER PROTOCOL
WHAT TO EXPECT WHEN YOU ARRIVE & DURING THE SHOW
Entering the Lobby
Entering the Theater
During the Show
After the Show
To ensure the safety of those who work at and visit our venues, we’re implementing several changes to provide the best performing arts experience. We have created protocols and safety measures and we are confident that we will have a comprehensive plan that meets government prescribed practices. we will continue to evaluate on a regular basis and upgrade as new and better products and practices are developed.
Will you join our community of amazing supporters with a donation today? Your support will allow The Z to be the space for healing, connecting, and learning that is so essential as we move forward together. A gift in any amount makes an impact.
While the Zeiterion was dark during the Covid-19 closure, we were taking care of New Bedford’s beloved theater in lots of ways. From cleaning the historic Czechoslovakian gut-glass chandelier, to examining restoration efforts in the 1980s to reveal the original paint colors and design from 1923. Our paint expert is happy to report the restoration choices in the 80s honored the theater’s original elements!